Privacy Policy

Privacy Policy

Introduction

Welcome to https://car-recovery-near-me-service.terratrek.net (referred to as “the Company,” “we,” or “our” in this Privacy Policy). We are dedicated to protecting your privacy and ensuring the security of your personal data. This policy explains our practices regarding the collection, use, and disclosure of information from our website visitors, application users, and service subscribers.

Scope

This Privacy Policy covers all aspects of our online presence, including but not limited to:

  1. Our official website located at https://car-recovery-near-me-service.terratrek.net.
  2. All associated mobile and desktop applications.
  3. Any services or products offered through these platforms.

Please note that this policy does not apply to third-party websites, apps, or services accessed via links on our site, as they have their own privacy policies governing user data.

Processing Activities

This policy outlines our practices for the following interactions:

  1. Using Our Services: When you sign up and use our applications, we collect and process your account information, payment details, and service-related data to provide and improve our services.

  2. Visiting Our Websites: We track user behavior on our sites using analytics tools, which may include IP addresses, browser types, and pages visited for site optimization and personalization.

  3. Communications: If you choose to receive marketing emails, newsletters, or other communications from us, we’ll use your contact details accordingly.

Personal Data Collection

We collect various personal data categories as part of our business operations:

  1. Account Information: This includes usernames, email addresses, and passwords (hashed and salted for security).

  2. Payment Information: Credit/debit card numbers, expiration dates, CVV codes, and billing addresses are collected for transactions.

  3. Financial Details: We may store banking information for recurring payments or financial records related to our services.

  4. Purchase History: Data about the products you’ve purchased from us, including quantities and purchase dates.

  5. Mobile Device Identifiers: Unique device identifiers (UDIDs) or similar mobile advertising IDs to deliver personalized content and ads.

  6. Location Data: Information about your geographical location when using our location-based services.

  7. Feedback and Reviews: Comments, ratings, and reviews you submit to us.

  8. Social Media Information: If you log in through social media accounts, we may collect data from those platforms (with your consent).

  9. Product Details: Any information you provide about products of interest, including specifications and preferences.

We gather this data through various methods: user input forms, account settings, checkout processes, surveys, analytics tools, and third-party integrations.

Cookies

Cookies are small text files stored on your device to enhance user experience and enable certain functions. We use cookies for the following purposes:

  1. Strictly Necessary: These ensure basic functionalities of our website, like secure login.

  2. Preferences: Remembering your preferences, such as language settings.

  3. Analytics: Tracking site usage to improve our services and user experience.

Users can manage their cookie choices through our Cookie Manager, which provides control over non-essential cookies.

Retention and Deletion

We retain personal data for various periods, depending on the purpose it was collected:

  • Account information and transaction records are typically kept for as long as your account is active or as required by law.
  • Financial data may be stored for tax and accounting purposes, adhering to legal retention periods.
  • We delete or anonymize data when it’s no longer needed for the initial purpose or when you request its deletion.

Security Measures

We prioritize data security and employ robust measures to protect your personal information:

  1. Encryption: Secure communication channels ensure data encryption during transmission.

  2. Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards.

  3. Regular Audits: Periodically conduct security audits and penetration testing to identify and mitigate potential vulnerabilities.

Children’s Privacy

We do not intentionally collect or store personal data from children under the age of 18. If you believe we have collected such data by mistake, please contact us using the details below, and we will take immediate steps to rectify it.

Your Rights

Depending on your location, you may have various rights regarding your personal data:

  1. Access: Request access to the personal data we hold about you.

  2. Rectification: Ask for corrections if your information is inaccurate or incomplete.

  3. Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.

  4. Restriction: Limit the use of your data for specific purposes.

  5. Portability: Receive your personal data in a structured, commonly used format.

  6. Objection: Object to the processing of your data for marketing or other purposes.

  7. Non-Discrimination: Assert that you should not face adverse decisions based solely on automated data processing.

To exercise these rights, please contact our Data Protection Officer at [email protected]. We will respond to your requests in accordance with applicable laws and regulations.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any significant changes will be posted on our website, and we encourage you to review it regularly.

Contact Information

For questions about privacy practices, data-related requests, or if you wish to unsubscribe from communications:

We value your trust in our company, and this Privacy Policy demonstrates our commitment to protecting your privacy throughout your interaction with us.